In Chongqing, a Porsche Panamera’s hood detached six days after purchase, traced to missing factory-installed screws. The 4S store blamed the buyer’s pre-delivery inspection failure and offered insurance repair only.

Social Context

China’s ‘Automobile Three Guarantees Regulation’ mandates free repairs or replacement for critical safety defects within 60 days/3,000 km—even if caused by manufacturing error. Consumers may file complaints via the 12315 platform, triggering mandatory mediation; refusal to comply can result in fines up to 30,000 RMB under market supervision rules.

Safety Tip

Conduct thorough pre-delivery inspections—including under-hood components—and document all findings with timestamped photos/video before signing acceptance forms.